We respond within 4 hours

Let's talk about your
financial infrastructure

Whether you're evaluating NexaFin, have a technical question, or need enterprise support — we're here and quick to respond.

Choose how you'd like to reach us

Our team spans five time zones, which means someone is always available. Sales enquiries typically get a response within one business hour.

Sales Enquiries

Talk to our solutions team about pricing, demos, and custom requirements.

sales@nexafin.io

Technical Support

API issues, integration help, and incident reporting for existing customers.

support@nexafin.io

Media & Press

Journalist enquiries, speaker requests, and partnership media opportunities.

press@nexafin.io

London Headquarters

20 Finsbury Square, London EC2A 1AN, United Kingdom

+44 (0) 20 7123 4567

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Our global offices

Six offices across four continents, with a team that spans GMT-8 to GMT+8.

🇬🇧 London

20 Finsbury Square
London EC2A 1AN
United Kingdom

Headquarters

🇳🇱 Amsterdam

Keizersgracht 452
1016 GD Amsterdam
Netherlands

EU Hub

🇮🇪 Dublin

1 Grand Canal Square
Dublin 2
Ireland

Regulatory

🇺🇸 New York

335 Madison Avenue
New York, NY 10017
United States

Americas Hub

🇸🇬 Singapore

1 Raffles Place
Singapore 048616
Singapore

APAC Hub

🇩🇪 Berlin

Unter den Linden 77
10117 Berlin
Germany

Engineering
London HQ New York Singapore Office locations EU offices

Support for every plan

Whether you're on Starter or Enterprise, our team is here to help you succeed.

Starter Plan

Community & Email Support

Access our comprehensive documentation, developer community forum, and email support with a 48-hour response time.

Visit Help Centre
Growth Plan

Priority Support

4-hour email response, live chat during business hours, and access to our priority support queue for critical payment issues.

Open Support Ticket
Enterprise Plan

Dedicated Support Team

Named account manager, 1-hour incident response SLA, Slack channel with NexaFin engineers, and direct access to our on-call team 24/7.

Contact Your Manager